DOMESTIC ORDERS (WITHIN INDIA)

A flat fee of INR 150 is charged on all orders. Orders are typically dispatched within 7-10 business days (Monday-Friday) within India. The delivery timeline may vary depending on the delivery pin code.

For made-to-measure, our standard dispatch timeframe is 2 weeks. 
If you have ordered multiple items, your order may be processed in multiple shipments. In this case, you will be notified of the tracking number when each shipment occurs.

SERVICE DELAYS
Middle Ground takes no responsibility for unexpected shipping delays resulting from bad weather, natural disasters, or clearance issues. In these situations, you must contact the courier company directly using the provided tracking number to obtain timely updates on your shipment.

INTERNATIONAL ORDERS (OUTSIDE INDIA)
We offer shipping worldwide; rates will be calculated at checkout depending on your location. International orders will be dispatched in 12-14 working days. Please allow an additional 7-10 days for shipping. 

CUSTOM DUTIES/ IMPORT CHARGES
Custom duties/taxes/charges can be levied once the parcel reaches its destination country.
If customs duties are imposed, the customer is responsible for covering these charges. Middle Ground is not liable for any customs fees and does not have information about the specific charges that may apply in each destination country. We recommend contacting your local customs office before placing an order to inquire about potential fees. 

TRACKING
Once your order ships, you will receive an email with a tracking number so you can monitor your delivery status.

FAILED DELIVERY
For any failed delivery attempts due to incorrect addresses, incorrect contact information, multiple delivery attempts, or refusal to pay customs fees, Middle Ground will not accept responsibility for any charges associated with the return shipment of your order..

If your order is returned to us and it is to be sent to you again, you will have to pay the shipping fees once again.